PARKER, Colo. (CBS4) – A couple received 19 envelopes with U.S. Bank Reliacards over the weekend at their home, each with different names listed under their address. They did not apply for unemployment leading the Colorado Department of Labor and Employment to suspect this is another example of fraud, which is on the rise during the pandemic.

(credit: CBS)

“We went to our mailbox, brought out multiple envelopes, they all seem to be from the same place,” said Cari Smith. “Obviously, they’re different people.”

Smith and her husband were caught off guard by the discovery on Saturday at their home. All 19 debit cards arrived in one day, none before or since then. Neither of them have any reason to be in the database for unemployment claims so they’re concerned why their address showed up as a location for delivery.

“None of the names were addressed to us but it was our property address,” she told CBS4 on Tuesday. “We’re not looking for any unemployment benefits at this point so yes, we’ve just been waiting to see what the next step is.”

(credit: CBS)

The unprecedented number of claims has inspired these cases of fraud. It is a national issue involving the Secret Service, FBI, and local law enforcement agencies, according to CDLE.

If someone receives a Reliacard like the Smith family, their personal identifying information may be compromised from a previous large data breach, an email from the agency to CBS4 explained. CDLE knew of another case in Colorado where a couple also received 19 envelopes at their home address.

“Well I’m not sure how our address got into the database,” Smith said. “We just hope that we can get these returned so the individuals who are looking for this can get their money.”

Smith says she and her husband contacted the Colorado Bureau of Investigation and filed their case with the Attorney General’s office. They also contacted CBS4 after seeing a story about Reliacards on this website. CBS4 passed on their information to CDLE so they can continue to investigate this case.

RELATED: Some Unemployed Coloradans Frustrated Over Delays With ReliaCard, Benefits

“Keep your eyes out people, protect everyone,” Smith said. “We’re going through enough right now, we just need to have each other’s back.”

CDLE has tips to protect yourself from fraud on their website.



Shawn Chitnis

Comments (6)
  1. Dustin Mobley says:

    I have received 7 over the past week. Who should I notifiy?

  2. Kim says:

    Gotta love humanity. If it’s not one me first scam it’s another.

  3. Lynda Szymanski says:

    I contacted CBS 4 a the one I got and you all were not interested!! Guess the 1 I got and the other 3 I know about weren’t enough!

  4. Cornholio says:

    Their address doesn’t have to be in any database. Fraudsters can apply online for UI, and list any address they want. Then after the cards are delivered they can change the payment method to something else that they control. As much difficulty as I’ve had trying to get anything from UI, it would seem like a lot of work to go through and then fake a UI claim on top of it and then actually GET PAID.

  5. Guy Thomas says:

    This sounds like the Golden PO delivery people. They do the same thing here by leaving multiple residents’ mail in one tenant’s box. It is something our Golden PO has been told about many times. One resident contacted the Post Master General and it still happens. Medications, personal identifiers for banking, health matters, personal correspondence, along with advertisements are among the intentionally misplaced mail. I say intentional because some mail was placed in one box with a rubber band around the bundle, very obviously unsorted. It is probably much worse that debit cards are delivered to the wrong box when people need access to their funds but the Parker PO probably has the same attitude as Golden PO. No one cares to do their job any longer but they want their paychecks anyway.

    1. Mary says:

      The article stated:
      “None of the names were addressed to us but it was our property address,” she told CBS4 on Tuesday.

      In other words, the post office delivered to the RIGHT ADDRESS. In fact, the article even stated that another USPS customer also received 19 pieced of mail address to people at their address that didn’t live there. I’m glad the folks are reporting this because it sounds like a scam where somebody at the UNEMPLOYMENT INSURANCE OFFICE is counting on these cards “coming back” where they can be retrieved AND SPENT.

Leave a Reply