CBS4

Consumer Investigator

Dave Rodriguez takes a picture of the damage to his SUV (credit: CBS)

Good Advice After Getting In A Fender Bender

4 On Your Side Consumer Investigator Jodi Brooks reported on advice for anyone who is involved in an accident during winter storms.

2012/02/04

Paul Beck's Toyota (credit: CBS)

Colorado Lawmaker Looks Into Dealer Rebates

4 On Your Side uncovered state tax rebates that are going car dealers instead of car owners, now a Colorado lawmaker is looking at changing that practice.

2012/01/26

A crew from Neighbors Moving and Storage unloading Debra DeRosa's belongings on Tuesday morning (credit: CBS)

’4 On Your Side’ Helps Woman Get Belongings Back

Debra DeRosa from Morrison has battled a moving company for months, even turning to the courts for help to get her belongings back.

2012/01/25

Debra DeRosa shows pictures of some of the items she has in storage (credit: CBS)

Morrison Woman Fights To Get Property Back From Storage Company

A Morrison woman took her battle to get her property back from a storage company to court. With the help of 4 On Your Side she’s one step closer to her goal.

2012/01/22

houseforsale

Denver Real Estate Market Has Buyers But Not Enough Sellers

There is a positive note in the real estate market, people are looking to buy, but the problem is there isn’t enough inventory to satisfy them.

2012/01/17

Movers USA

Moving Company Faces Charges For Hijacking Customers’ Property

A Denver moving company has been indicted on charges of repeatedly ripping off customers.

2012/01/13

"CBS4 Consumer Investigator Jodi Brooks talks with upset Best Buy customers. - credit CBS"

Best Buy Cancels Ad Price; Angers Customers

A Parker family thought they were getting a great deal on a nice TV, but Best Buy called the price a mistake and canceled the order.

2012/01/12

(credit: CBS)

It’s Buyer Beware At Highlands Ranch Electronics Liquidation Sale

Many people have heard the commercials — great deals on high-end electronics. But it’s buyer beware at this liquidation sale.

2012/01/08

Katie Essman talks with CBS4's Jodi Brooks (credit: CBS)

The Holidays Not The Time To Break From Job Searching

It may be tempting for those out of work to put the job search on hold during the holidays, but now may be the perfect time to step up that search.

2011/11/30

CBS4's Jodi Brooks talks with Rudy Sanchez and his wife (credit: CBS)

Threatening Phone Scams Picking Up Steam

A rattled Denver family has been receiving threatening phone calls warning they owe money and better pay up, but it’s all a scam, and more families are getting those types of phone calls.

2011/11/30

Listen Live!

Send CBS4 A News Tip

DORA

DORA is Colorado’s Department of Regulatory Agencies. It is dedicated to consumer protection and “preserving the integrity of the marketplace.” The organization is “committed to promoting a fair and competitive business environment in Colorado.”

1560 Broadway, Suite 1550, Denver, CO 80202

(303) 894-7855 or (800) 886-7675

dora.state.co.us

Colorado Attorney General’s Office

The Consumer Protection Division of the Colorado Attorney General’s Office specializes on consumer issues.

Before any action can be taken on a consumer complaint, the office must receive that complaint in writing. To receive the complaint form, call the Colorado Consumer Line at (800) 222-4444, or in the Denver metro area call (303) 866-5189. For more information, visit www.ago.state.co.us.

Better Business Bureau

The following are the Colorado Better Business Bureaus, set up to help consumers.

Denver/Boulder BBB 1780 S. Bellaire St., #700 Denver, CO 80222 (303) 758-2100 www.denver.bbb.org

Mountain States BBB in Fort Collins 1730 South College Ave, Suite 303 Fort Collins, CO 80525 (800) 564-0370 www.fortcollins.bbb.org

Pikes Peak Region BBB in Colorado Springs 25 North Wahsatch Colorado Springs, CO 80903 (719) 636-1155 www.coloradosprings.bbb.org

Southern Colorado BBB in Pueblo 119 West 6th Street, Suite 203 Pueblo, CO 81003 (719) 542-6464 www.pueblo.bbb.org

Consumer Product Safety Commission

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Visit their Web site or call them at (800) 638-2772.

More Helpful Links

- idtheftcenter.org … A government grant-funded non-profit clearinghouse for ID Theft information. Includes the history of data breeches.

- privacyrights.org … The Privacy Rights Clearinghouse is also a grant-funded non-profit clearinghouse. (This one and ID Theft Center are both located in San Diego.)

- ftc.gov … Federal Trade Center in responsible for upholding consumer regulations. They have the right to investigate and fine companies for consumer violations.

snopes.com … In the “Crime” section Snopes dispels “urban myths” that so many buy into. (e.g. Hotel room keys do not contain personal information.)

- co.jefferson.co.us/da/da_T99_R19.htm … This is a referral guide to where consumers can make complaints about various types of businesses and professionals.