Consumer Investigator
Expectant Mother Upset With Frontier Airlines After Scare
An expectant mother on a Frontier Airlines flight that was forced to make a rapid descent says the ordeal sent her to the hospital, and afterwards the airline refused to give her a refund.
Wide Disparity In Sewer Estimates Prompts 4 On Your Side Consumer Investigation
4 On Your Side Consumer Investigator Jodi Brooks has heard from homeowners and realtors who say they feel ripped off by sewer companies, so CBS4 went undercover to get to the bottom of this dirty business.
4 On Your Side Consumer Investigation Fixes Credit Report Mistake
A Parker woman contacted Consumer Investigator Jodi Brooks with a credit report mistake that had turned into a 4-year ordeal. Brooks was able to get the problem fixed.
Crooks Screw Up Classic Check Scam
It’s a classic scam but this time the crooks screwed up. They sent the checks but had no way to rip off their victims.
Used Cars Might Have Safety Issues You Don’t Know About
There are millions of cars that are recalled each year. A 4 On Your Side Consumer Investigation looked at cars for sale on Craigslist and found thousands with open recalls.
Light Rail Prices In Denver: How Does Denver Compare?
4 On Your Side Consumer Investigator Jodi Brooks heard plenty of questions about how just how much it costs to ride light rail in the metro area, so she crunched the numbers to see how it compares to other major cities.
Colorado Taking Money For Unpaid Parking Tickets From Tax Refunds
The state of Colorado may be holding back a chunk of resident’s tax refund money because of unpaid parking tickets.
Warning About Scammers Trying To Sweet Talk Personal Information From People
The Jefferson County District Attorney’s Office issued a warning about scammers identifying themselves as County workers and trying to sweet talk people out of their personal information.
Avoid Tax Scams During Tax Season
Time is running out to file taxes and the IRS is warning some filers of a popular scam this time of year.
Bidding Wars Will Rise Along With Home Prices
Are home prices going up too fast, and should buyers and sellers be worried? 4 On Your Side Consumer Investigator Jodi Brooks found some answers because it all sounds too good on paper.
Send CBS4 A News Tip
DORA
DORA is Colorado’s Department of Regulatory Agencies. It is dedicated to consumer protection and “preserving the integrity of the marketplace.” The organization is “committed to promoting a fair and competitive business environment in Colorado.”
1560 Broadway, Suite 1550, Denver, CO 80202
(303) 894-7855 or (800) 886-7675
Colorado Attorney General’s Office
The Consumer Protection Division of the Colorado Attorney General’s Office specializes on consumer issues.
Before any action can be taken on a consumer complaint, the office must receive that complaint in writing. To receive the complaint form, call the Colorado Consumer Line at (800) 222-4444, or in the Denver metro area call (303) 866-5189. For more information, visit www.ago.state.co.us.
Better Business Bureau
The following are the Colorado Better Business Bureaus, set up to help consumers.
Denver/Boulder BBB 1780 S. Bellaire St., #700 Denver, CO 80222 (303) 758-2100 www.denver.bbb.org
Mountain States BBB in Fort Collins 1730 South College Ave, Suite 303 Fort Collins, CO 80525 (800) 564-0370 www.fortcollins.bbb.org
Pikes Peak Region BBB in Colorado Springs 25 North Wahsatch Colorado Springs, CO 80903 (719) 636-1155 www.coloradosprings.bbb.org
Southern Colorado BBB in Pueblo 119 West 6th Street, Suite 203 Pueblo, CO 81003 (719) 542-6464 www.pueblo.bbb.org
Consumer Product Safety Commission
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Visit their Web site or call them at (800) 638-2772.More Helpful Links
- idtheftcenter.org … A government grant-funded non-profit clearinghouse for ID Theft information. Includes the history of data breeches.- privacyrights.org … The Privacy Rights Clearinghouse is also a grant-funded non-profit clearinghouse. (This one and ID Theft Center are both located in San Diego.)
- ftc.gov … Federal Trade Center in responsible for upholding consumer regulations. They have the right to investigate and fine companies for consumer violations.
snopes.com … In the “Crime” section Snopes dispels “urban myths” that so many buy into. (e.g. Hotel room keys do not contain personal information.)
- co.jefferson.co.us/da/da_T99_R19.htm … This is a referral guide to where consumers can make complaints about various types of businesses and professionals.
