CBS4

Consumer Investigator

(credit: CBS)

Facebook IPO Brings Out Scammers

Investors anticipated the initial public offering of Facebook stock shares, and scam artists were quick to try to take advantage of the Facebook excitement.

2012/05/18

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Arapahoe County Residents Dealing With Dangerous Tap Water

Thousands of residents in Arapahoe County have been warned about dangerous levels of lead in their tap water.

2012/05/17

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No Call List Members Frustrated By Telemarketer Calls

4 On Your Side has been contacted by frustrated phone customers who keep getting telemarketer calls, even after they sign up on the No Call lists.

2012/05/16

4 On Your Side's Jodi Brooks talks to Manige Osowski with daughter Mela. (credit: CBS)

Penalized For Pumping, Mom Spurs Change At Metro State

A Metro State College student says she was penalized for pumping breast milk, now the college is creating a new policy to protect moms.

2012/05/15

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Couple Wants To Make Statement By Not Paying Restaurant Bill

They wanted a nice dinner out. Instead, they say they got sick from their meal and now the couple faces charges for not paying the bill.

2012/05/12

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FDA Investigates Safety Of Chicken Jerky Treats Made In China

FDA investigators are in China trying to find a link between chicken jerky treats and illnesses reported by hundreds of American dog owners.

2012/05/10

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Roofing Regulation Causes Last Minute Controversy

A bill designed to protect consumers as they get their roof repaired is headed to the Governor’s desk for final approval. Critics of the bill have started a massive campaign to get the bill vetoed.

2012/05/10

Former Qwest employee Lyn Gallegos tells 4 On Your Side Consumer Investigator Jodi Brooks her reaction to the payout (credit: CBS)

Qwest Fraud Victims To Get $400 Each From $44M Payout

Victims of former Qwest CEO Joe Nacchio’s insider trading will get some money back. But it won’t be much and for most it won’t even be close to what they lost.

2012/05/04

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Medicare Card Holders Should Take Steps To Protect Social Security Numbers

Social Security numbers appear on Medicare cards. Federal legislation proposed last year would have changed that, but it failed.

2012/05/01

4 On Your Side Consumer Investigator Jodi Brooks, left, talks with Dr. Lisa Rue, a victim of medical identity theft. (credit: CBS)

Medical ID Theft Is Latest Twist On Identity Theft

It’s the latest twist on identity theft. Thieves could use your personal information to get medical treatment, drugs, or even surgery.

2012/05/01

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DORA

DORA is Colorado’s Department of Regulatory Agencies. It is dedicated to consumer protection and “preserving the integrity of the marketplace.” The organization is “committed to promoting a fair and competitive business environment in Colorado.”

1560 Broadway, Suite 1550, Denver, CO 80202

(303) 894-7855 or (800) 886-7675

dora.state.co.us

Colorado Attorney General’s Office

The Consumer Protection Division of the Colorado Attorney General’s Office specializes on consumer issues.

Before any action can be taken on a consumer complaint, the office must receive that complaint in writing. To receive the complaint form, call the Colorado Consumer Line at (800) 222-4444, or in the Denver metro area call (303) 866-5189. For more information, visit www.ago.state.co.us.

Better Business Bureau

The following are the Colorado Better Business Bureaus, set up to help consumers.

Denver/Boulder BBB 1780 S. Bellaire St., #700 Denver, CO 80222 (303) 758-2100 www.denver.bbb.org

Mountain States BBB in Fort Collins 1730 South College Ave, Suite 303 Fort Collins, CO 80525 (800) 564-0370 www.fortcollins.bbb.org

Pikes Peak Region BBB in Colorado Springs 25 North Wahsatch Colorado Springs, CO 80903 (719) 636-1155 www.coloradosprings.bbb.org

Southern Colorado BBB in Pueblo 119 West 6th Street, Suite 203 Pueblo, CO 81003 (719) 542-6464 www.pueblo.bbb.org

Consumer Product Safety Commission

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Visit their Web site or call them at (800) 638-2772.

More Helpful Links

- idtheftcenter.org … A government grant-funded non-profit clearinghouse for ID Theft information. Includes the history of data breeches.

- privacyrights.org … The Privacy Rights Clearinghouse is also a grant-funded non-profit clearinghouse. (This one and ID Theft Center are both located in San Diego.)

- ftc.gov … Federal Trade Center in responsible for upholding consumer regulations. They have the right to investigate and fine companies for consumer violations.

snopes.com … In the “Crime” section Snopes dispels “urban myths” that so many buy into. (e.g. Hotel room keys do not contain personal information.)

- co.jefferson.co.us/da/da_T99_R19.htm … This is a referral guide to where consumers can make complaints about various types of businesses and professionals.