Gaming Officials Say Couple Shouldn’t Get $31,000 Jackpot

WESTMINSTER, Colo. (CBS4) – A Westminster couple who thought they had won $31,000 playing penny slots in Black Hawk are being told they will get no prize money.

Officials with the Colorado Division of Gaming have decided that Chuck and Tisha Barry only deserve to be refunded on the 80 cents they put in the Cash Spin game at the Lady Luck casino late this summer.

The state determined that although the Barrys thought they won a “super jackpot” worth exactly $31,202.41, the machine had actually locked up due to a problem with the touch screen and therefore the prize money announcement was invalid.

The Barrys have hired an attorney to help them with their next steps in their bid to collect the jackpot money.

“They are a big corporation and they get away with getting people to come up there and spend their money but when it comes time to pay out they don’t want to,” said Tisha Barry.

Chuck Barry says his elation of winning the Super Jackpot quickly turned to frustration. He says he got three bars with sevens on them and then landed on the “Super Jackpot.”

“The red light on top was going off and there was like little bubbles coming up,” Barry said.

After that the machine suddenly went dark.

The Division of Gaming investigation found that the machine had not completed its cycle.

“The most likely explanation for this incident is that the touch screen hardware malfunctioned on the game in question,” wrote Ron Kammerzell, the Colorado’s Division of Gaming director.

Todd Stoneman, the Barrys’ attorney, said he feels they have a case if they take the matter to court instead of appealing to the full gaming commission.

“They are essentially trying to weasle out of not paying someone their rightful winnings and we fight it to get them paid,” Stoneman said.

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Comments

One Comment

  1. Brian says:

    That happened to us on a Lucky 7s game years ago up there. its really just a scam and they play it off. Wheres the regulation on the functionality of their machines? we will NEVER go back up there, Vegas only.

  2. J. Cody says:

    A casino could claim any of their machines to be defective on an undesirable payout. They should be liable for their machine even if defective.

  3. S. says:

    In ther overall scheme of things, $31,000 is not that much money for the casino to pay out and it would keep customers happy and probably coming back and probably losing a lot of it back to the casino anyway. This way, there will be a legal battle, and the poor folks will end up losing a lot of money. Just pay up and quit trying to get out of it!! It’s not the couple’s fault that the machine was faulty!!!

  4. G. Lucas says:

    That is the same casino that told my wife last spring to leave if she wasn’t playing ! She had gone in there to get some juice and she sat at one of the machines. She was having a low sugar diabetic episode and needed to sit and get her strength and sugar level up. Thats when they told her to leave.

  5. pop says:

    pay them dont cheat them pay them you as a company will only look better in the eyes of the public and you will get more patrons because you will be thought of as an honest casino. computer systems do fail they also fail when told to fail via the programming told that system to fail when jackpot hit. hackers if this not the case pay them.can’t trust the programmers they have been paid to write software and told what the software is suppose to do.just like the US voting machines wer corupted to flip the vote which has not been fixed by the way. their software may have been programmed to fail when jackpot hit. don’t trust any big business they are only in business to get richer and keep the lower tier people down in the lower tier.

  6. L FEIGT says:

    THE CHIEF
    THIS IS A MAJOR PROBLEM. IT HAPPENS ALL OF THE TIME. THE ONLY WAY TO PUT THE CASINOS ON NOTICE IS TO PUT AN END TO GAMLING IN THE STATE. ALSO ALL OF THE MEMBERS IN THE GAMBLING COMMISION SHOULD BE FIRED. IT IS NOT THE PATERONS WHO ARE AT FAULT. IF THE CASINOS WERE MADE TO MAKE THE PAYMENTS THEN THEY WOULD MAKE SURE THAT THEIR EQUIPMENT WORKS CORRECTLY

  7. denvervet says:

    Hmmmmmmmmm, if this happens “all the time” then are these people trying to pull one over on the casino? Did others see the screen saying that they had won? Computers dont make mistakes, people do.

  8. jimb says:

    Another example of an evil corporation !

    OCCUPY BLACKHAWK !

  9. jt says:

    This happened to me when it was Colorado central station for 60 dollars same story the reels hung up same old BS

  10. Been There says:

    Bunch of lowlifes running the casinos in Blackhawk and Central City.

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