By Danielle Chavira

DENVER (CBS4) – Complaints for consumer fraud were up 50% in 2020, says CoPIRG. The consumer advocacy group joined Colorado Attorney General Phil Weiser to share the top complaints from Coloradans.

The CoPIRG compiled a report which says problems with financial companies like banks, credit bureaus and debt collectors were among the top complaints.

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“Mistakes in credit reports lead to lower credit scores and denial of credit, housing or employment, but under President Trump, the CFPB gave the credit bureaus a free pass from handling consumer disputes in a timely manner,” said Danny Katz, CoPIRG Foundation executive director.

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Consumer advocates want Congress to act on three steps: mitigating the financial harms posed by the COVID-19 pandemic; rescinding actions by the Trump administration took which they say weaken CFPB rules against predatory payday lending; and rolling back Trump-era rules that allow debt collectors to harass debtors and other consumers.

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The report comes as CoPIRG kicks off National Consumer Protection Week.

Danielle Chavira