DENVER (CBS4)– Denver’s auditor claims Denver International Airport needs to do a better job at maintaining things like the train and escalators. An audit found that DIA doesn’t monitor the third-party companies who are supposed to keep them moving.
Between January and May of this year, there were more than 4,000 outages of escalators, elevators and the train.
Auditor Timothy O’Brian said that’s more than the contracts allow but the airport didn’t properly penalize the contractors. He said falling behind on repairs could lead to higher costs and more trouble for passengers down the road.
“Denver International Airport is in the midst of a big project to update and expand the Great Hall and terminals, but at the same time, the assets the airport already owns need maintenance and better tracking,” O’Brien said in a statement.
DIA released the following statement about the audit Thursday night:
DEN worked closely with the Auditor’s Office on this assessment, has already implemented a number of the suggested recommendations and has a plan in place to address the auditor’s findings. The safety and maintenance of our capital assets, including conveyances like elevators, escalators, moving walkways and the train to the gates is something we take very seriously.
DEN is an aging facility but we’re investing in our infrastructure and as new contracting opportunities arise, we’re applying lessons learned from the past to improve our agreements going forward. Already we’ve seen improvements from these efforts. We also have a robust preventative maintenance plan already in place to reduce the need for long term repairs.
You can see DEN’s full response to the audit on page 49 of the audit report, which can be downloaded here.