DENVER (CBS4) – Xcel Energy have spent nearly 24 hours trying to restore power to customers after a rare derecho swept across Colorado on Saturday. As of 12:30 p.m., officials say, more than 12,000 customers still don’t have power.

They add more than 208,00 customers, in total, were impacted by the storm.

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A downed tree at Sloans Lake (credit: Robert Armstrong)

They say all available crews are working on those remaining outages. Crews from outside the region were also brought in to help.

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Crews will not clean up debris, except during “routine maintenance.” Customers are asked not to approach crews and to maintain social distancing.

A downed tree in Denver near Bannock (credit: CBS)

Customers can text “OUT” to 98936 to report an outage or STAT to the same number to check the status of a power outage.

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