CenturyLink Fined $8 Million for Overcharging Customers
DENVER (CBS4)- CenturyLink will have to pay $8 million for overcharging customers. Colorado Attorney General Phil Weiser announced the settlement on Thursday.
Weiser said CenturyLink falsely advertised guaranteed locked-in prices, charged hidden fees and didn't give the refunds it promised. Weiser said the company has been overcharging customers since 2014.
As part of the agreement, CenturyLink will refund over-billed customers nearly $1 million. The rest of the money will go to the state of Colorado, which plans to use it to protect Coloradans from fraud.