DENVER (CBS4) – The Denver Broncos are reminding fans to use caution when purchasing tickets for Sunday’s game through secondary markets.

The team’s ticket operations says it breaks their heart to turn away families who come to the stadium game day and realize they got scammed when tickets don’t scan at the gate. The team wants fans to be aware about scams, especially for a high-demand game like this Sunday’s Broncos game against the Green Bay Packers.

(credit: CBS)

(credit: CBS)

Both teams are undefeated and owner Pat Bowlen will be inducted into the Ring of Fame — just a few reasons why home game tickets are hard to find — and expensive.

Kirk Dyer is the Broncos Director of Ticket Operations. He says he’s seen tickets in the upper level going for $300 and up to $6,000 a ticket on the secondary market. Dyer says the only true guaranteed ticket is one that comes from the Broncos.

(credit: CBS)

(credit: CBS)

Fans should use Ticketmaster or the NFL Ticket Exchange, which links up season ticket holder with buyers.

“It’s buyer beware,” said Dyer. “Make sure you’re buying from a source you know is legitimate.”

Candy Lewis of A Lewis Tickets in Glendale, whose been a secondary seller for years in the market, says she gets her tickets from season holders.

Candy Lewis of A Lewis Tickets in Glendale (credit: CBS)

Candy Lewis of A Lewis Tickets in Glendale (credit: CBS)

“If I don’t know those season ticket holders,” she said, “I’m not buying the tickets. I have good records.”

And like your mom has probably warned, if it looks too good to be true, it probably is.

Dyer says, “We just want to tell people to be careful.”

The team works with Denver Police to spot online scammers.

Jennifer Brice is a reporter with CBS4 focusing on crime and courts. Follow her on Twitter @CBS4Jenn.

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