COLORADO SPRINGS, Colo. (CBS4) – Many Colorado Springs shoppers have reported problems using their bank cards.
The problems stem from Academy Bank.READ MORE: 'Going To Take Some Time': Community Gathers To Remember Victims, Heal Together After Olde Town Arvada Shooting
Once customer says he was charged 18 times for the same purchase.
Some people using the cards to stop have been denied because of negative balances.READ MORE: Water Quality Control Commission Votes Down Proposal To Allow More Pollution In Colorado Waterways
“Here I am trying to celebrate Thanksgiving with my family and provide for my kids and the money is there but I still wasn’t able to access it,” said a shopper.
Another woman had a negative $1,100 balance when her card was denied.MORE NEWS: Colorado Woman Cassondra Stratton Missing After Miami Condo Collapse
Academy bank is apologizing and is trying to correct the problems.