Carole Walker

Flooding at 14th and Kearney (credit: CBS)

Flooding Can Cause Hidden Damage To Cars That Shows Up Down The Road

Auto body shops are busy repairing vehicles that were flooded in Wednesday’s storm, and a car doesn’t have to be underwater to be totaled.


(credit: CBS)

Hefty Price Tag For Colorado Hailstorm

Insurance industry spokeswoman Carole Walker said Monday the Sept. 29 storm pounded thousands of vehicles and roofs, causing an estimated $213 million in insured losses.


A woman gets carjacked on March 12, 2014, during the wild chase in the Denver metro area. (credit: CBS)

Most Car Thefts Are Preventable Crimes

Wednesday morning’s wild police chase along three highways caused all kinds of problems for innocent drivers sharing the road. And while the incident was extremely rare, there is a lesson to be learned.


Debris gathers in the corner of a fence in front of a home on September 14, 2013 in La Salle.  (Photo by Marc Piscotty/Getty Images)

5 Things To Know About Flood Insurance

Flood insurance isn’t a standard part of homeowners insurance. It’s an extra provided through the National Flood Insurance Program.


Diana Webb took this photo on June 26 when the Waldo Canyon Fire exploded.

Wildfire Recovery Picks Up A Year After Waldo Fire

Scores of new homes are springing up just one year after the Waldo Canyon Fire ravaged a Colorado Springs neighborhood.


Carole Walker, Executive Director at Rocky Mountain Insurance Information Association, talks with CBS4's Dominic Garcia (credit: CBS)

Many High Park Fire Victims Give Up In Fight Vs. Insurance Companies

Some people who lost their homes to the High Park Fire say insurance companies are not doing enough to help them rebuild.


Colorado Springs firefighter Steve Schopper documented the catastrophe inside the fire lines on June 26. (credit: Colo. Springs Fire Dept.)

Insurance Companies Send Crews To Protect Homes

Groups of private firefighters hired in recent years have been protecting homes with high-end insurance policies in wildfire evacuation zones.


Evacuees of the High Park Fire (credit: CBS)

Evacuees Should Contact Insurance Companies As Soon As Possible

Many of the people forced out of their homes by the High Park Fire are now turning to their insurance agents for help.



Roofing Regulation Causes Last Minute Controversy

A bill designed to protect consumers as they get their roof repaired is headed to the Governor’s desk for final approval. Critics of the bill have started a massive campaign to get the bill vetoed.


State Farm claims agent Bob Blume documents Wheeler's damaage (credit: CBS)

Filing An Insurance Claim Could Cost Homeowners Down The Road

Many people are spending the weekend picking up debris in their yards from the wind and snow. But with so much damage, homeowners are wondering if they should file a claim with their insurance company.



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