The Denver/Boulder Better Business Bureau finds faulty advertising among air duct cleaners.
Identity thieves are getting credit card numbers and using them to buy gift cards which are much more difficult to trace.
New reports out about the National Mortgage Settlement show Colorado consumers are seeing some results.
We turn to the web for restaurant reviews and vacation referrals, but doctor review sites are statistically not yet making the grade.
Businesses are getting a letter that looks like an invoice, but rather is a solicitation. 4 On Your Side Consumer Investigator Jodi Brooks looked into it.
A cruise ship ticket is a contract, and it gives the cruise ship company most of the power.
Xcel Energy made a mistake on his electric bill, but it was the initial fix that made a young man from Denver angry enough to ask CBS4 for help.
A new report from the Federal Trade Commission says one in 5 Americans has a mistake on their credit report.
Dog treats made in China are now recalled. They’ve long be associated with illnesses and even deaths in dogs. On Your Side Consumer Investigator Jodi Brooks has been tracking this story for a year.
A former NFL player working as a mechanic in Denver is now in jail after Denver police raided his garage.
DORADORA is Colorado’s Department of Regulatory Agencies. It is dedicated to consumer protection and “preserving the integrity of the marketplace.” The organization is “committed to promoting a fair and competitive business environment in Colorado.”
1560 Broadway, Suite 1550, Denver, CO 80202
(303) 894-7855 or (800) 886-7675
Colorado Attorney General’s OfficeThe Consumer Protection Division of the Colorado Attorney General’s Office specializes on consumer issues.
Before any action can be taken on a consumer complaint, the office must receive that complaint in writing. To receive the complaint form, call the Colorado Consumer Line at (800) 222-4444, or in the Denver metro area call (303) 866-5189. For more information, visit www.ago.state.co.us.
Better Business BureauThe following are the Colorado Better Business Bureaus, set up to help consumers.
Denver/Boulder BBB 1780 S. Bellaire St., #700 Denver, CO 80222 (303) 758-2100 www.denver.bbb.org
Mountain States BBB in Fort Collins 1730 South College Ave, Suite 303 Fort Collins, CO 80525 (800) 564-0370 www.fortcollins.bbb.org
Pikes Peak Region BBB in Colorado Springs 25 North Wahsatch Colorado Springs, CO 80903 (719) 636-1155 www.coloradosprings.bbb.org
Southern Colorado BBB in Pueblo 119 West 6th Street, Suite 203 Pueblo, CO 81003 (719) 542-6464 www.pueblo.bbb.org
Consumer Product Safety CommissionThe U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Visit their Web site or call them at (800) 638-2772.
More Helpful Links- idtheftcenter.org … A government grant-funded non-profit clearinghouse for ID Theft information. Includes the history of data breeches.
- privacyrights.org … The Privacy Rights Clearinghouse is also a grant-funded non-profit clearinghouse. (This one and ID Theft Center are both located in San Diego.)
- ftc.gov … Federal Trade Center in responsible for upholding consumer regulations. They have the right to investigate and fine companies for consumer violations.
snopes.com … In the “Crime” section Snopes dispels “urban myths” that so many buy into. (e.g. Hotel room keys do not contain personal information.)
- co.jefferson.co.us/da/da_T99_R19.htm … This is a referral guide to where consumers can make complaints about various types of businesses and professionals.