CBS4

Consumer Investigator

4 On Your Side Consumer Investigator Jodi Brooks, left, talks with Dr. Lisa Rue, a victim of medical identity theft. (credit: CBS)

Medical ID Theft Is Latest Twist On Identity Theft

It’s the latest twist on identity theft. Thieves could use your personal information to get medical treatment, drugs, or even surgery.

2012/05/01

(Credit: CBS)

FBI Warning Of Latent Computer Virus

Hundreds of thousands of computers could be infected with a virus, and the owners don’t even know it. The FBI is warning to check your computer now before it becomes a problem later.

2012/04/26

(Credit: CBS)

Fraudulent Money Orders Could Be A Costly Scam

An Aurora woman says $1700 in postal money orders showed up in her mail. Now she wants to warn others of the scam.

2012/04/11

(Credit: CBS)

Tax Refund Theft Is Biggest Scam of Tax Season

Identity thieves are filing people’s taxes and stealing the refund money. It’s become the biggest scam of the tax season.

2012/04/10

(credit: CBS)

Girls Scam Residents Using Claim Of Magazine Sales

What began with a knock on the door became a costly lesson for one homeowner.

2012/04/07

Torriah and Mari talk to 4 On Your Side Consumer Investigator Jodi Brooks about a ticket scam. (Credit: CBS)

Family Falls Victim To Craigslist Ticket Scam

Excitement over March Madness turned maddening for one family who got scammed out of tickets to the Women’s Final Four in Denver.

2012/04/04

(Credit: CBS)

College Financial Aid Is Easy To Find For Free

Many parents of college students are working on securing financial aid right now. Experts say getting the money you need is easy to find for free.

2012/04/03

Alan and Terrie Hall (credit: CBS)

4 On Your Side Helps Family Save Home From Foreclosure

It was a mistake, but it nearly cost a Parker couple their home. The couple turned to 4 On Your Side to help save their home from foreclosure.

2012/03/31

(Credit: CBS)

Better Business Bureau Tracks Better Consumer Practices

A record number of Colorado consumers are using the Better Business Bureau to research and complain about business practices.

2012/03/29

Art Arehart and Judith Burritt tell 4 On Your Side Consumer Investigator Jodi Brooks about rebuilding after a fire. (Credit: CBS)

Rebuilding After A Fire Is No Easy Process

Wildfires are a reminder that we all should make sure we have proper insurance coverage if disaster strikes.

2012/03/28

Listen Live!

Send CBS4 A News Tip

DORA

DORA is Colorado’s Department of Regulatory Agencies. It is dedicated to consumer protection and “preserving the integrity of the marketplace.” The organization is “committed to promoting a fair and competitive business environment in Colorado.”

1560 Broadway, Suite 1550, Denver, CO 80202

(303) 894-7855 or (800) 886-7675

dora.state.co.us

Colorado Attorney General’s Office

The Consumer Protection Division of the Colorado Attorney General’s Office specializes on consumer issues.

Before any action can be taken on a consumer complaint, the office must receive that complaint in writing. To receive the complaint form, call the Colorado Consumer Line at (800) 222-4444, or in the Denver metro area call (303) 866-5189. For more information, visit www.ago.state.co.us.

Better Business Bureau

The following are the Colorado Better Business Bureaus, set up to help consumers.

Denver/Boulder BBB 1780 S. Bellaire St., #700 Denver, CO 80222 (303) 758-2100 www.denver.bbb.org

Mountain States BBB in Fort Collins 1730 South College Ave, Suite 303 Fort Collins, CO 80525 (800) 564-0370 www.fortcollins.bbb.org

Pikes Peak Region BBB in Colorado Springs 25 North Wahsatch Colorado Springs, CO 80903 (719) 636-1155 www.coloradosprings.bbb.org

Southern Colorado BBB in Pueblo 119 West 6th Street, Suite 203 Pueblo, CO 81003 (719) 542-6464 www.pueblo.bbb.org

Consumer Product Safety Commission

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Visit their Web site or call them at (800) 638-2772.

More Helpful Links

- idtheftcenter.org … A government grant-funded non-profit clearinghouse for ID Theft information. Includes the history of data breeches.

- privacyrights.org … The Privacy Rights Clearinghouse is also a grant-funded non-profit clearinghouse. (This one and ID Theft Center are both located in San Diego.)

- ftc.gov … Federal Trade Center in responsible for upholding consumer regulations. They have the right to investigate and fine companies for consumer violations.

snopes.com … In the “Crime” section Snopes dispels “urban myths” that so many buy into. (e.g. Hotel room keys do not contain personal information.)

- co.jefferson.co.us/da/da_T99_R19.htm … This is a referral guide to where consumers can make complaints about various types of businesses and professionals.