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Consumer Investigator

(credit: CBS)

New Bills In Colorado Aim To Reign In Powerful HOAs

On Wednesday Republicans and Democrats at the state Capitol joined forces to announce a package of bills that they say will protect consumers from their HOAs.

2013/03/27

Linda Masterson and her husband stand where their house once stood (credit: Linda Masterson)

Woman Who Lost Home In Crystal Fire Pens Book With Great Advice

After the wildfire devastation Colorado saw last year, 4 On Your Side Consumer Investigator Jodi Brooks wondered what homeowners should be doing right now to protect themselves and their property.

2013/03/19

Felicity Spring struggled with threatening phone calls. (Credit: CBS)

Phone Company Can Help Stop Harassing Calls

A Greeley woman was getting threatening phone calls until she was able to get her phone company to stop the calls.

2013/03/15

Crews with Denver Public Works repair a pothole. (credit: CBS)

Denver Crews Fill 100,000+ Potholes Each Year, Drivers Urged To Avoid Damage

Crews with Denver Public Works fill about 100,000 potholes every year. Once again it is pothole season and drivers are urged to report the problems they see.

2013/03/13

(Credit: CBS)

Adams County Residents Complain About Utility Fee To Commissioners

More than 200 Adams County residents showed up at the County Commissioners meeting to protest a new stormwater utility fee.

2013/03/12

Consumer Investigator Jodi Brooks talks with Melissa Russ about her job search. (Credit: CBS)

Legislation Would Limit Credit Checks By Employers

The Colorado legislature is considering a bill that would make it illegal for employers to use credit history against a job applicant.

2013/03/08

Consumer Investigator Jodi Brooks looks at top consumer complaints for 2012. (Credit: CBS)

Unwanted Telephone Calls Tops List of Consumer Complaints

The Colorado Attorney General’s Office released its top 2012 consumer complaints.

2013/03/05

Lottery scams collected by the Postal Inspection Service (credit: CBS)

Scam Claims Mail Recipient Won ‘Mega Lottery’

A woman’s savings is safe now, but only after she contacted CBS4 about what she thought was a scam.

2013/03/02

(Credit: CBS)

Customer Complains About Smaller Soda Size

A customer complains that large sodas at McDonald’s are getting smaller.

2013/03/01

CBS4 Consumer Investigator Jodi Brooks talks with Ann Gollobitz. (credit: CBS)

Free Tax Offer Ends Up Costing One Taxpayer

A CBS4 viewer contacted 4 On Your Side when she was told she qualified for free tax preparation but then ended up having to pay.

2013/02/27

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DORA

DORA is Colorado’s Department of Regulatory Agencies. It is dedicated to consumer protection and “preserving the integrity of the marketplace.” The organization is “committed to promoting a fair and competitive business environment in Colorado.”

1560 Broadway, Suite 1550, Denver, CO 80202

(303) 894-7855 or (800) 886-7675

dora.state.co.us

Colorado Attorney General’s Office

The Consumer Protection Division of the Colorado Attorney General’s Office specializes on consumer issues.

Before any action can be taken on a consumer complaint, the office must receive that complaint in writing. To receive the complaint form, call the Colorado Consumer Line at (800) 222-4444, or in the Denver metro area call (303) 866-5189. For more information, visit www.ago.state.co.us.

Better Business Bureau

The following are the Colorado Better Business Bureaus, set up to help consumers.

Denver/Boulder BBB 1780 S. Bellaire St., #700 Denver, CO 80222 (303) 758-2100 www.denver.bbb.org

Mountain States BBB in Fort Collins 1730 South College Ave, Suite 303 Fort Collins, CO 80525 (800) 564-0370 www.fortcollins.bbb.org

Pikes Peak Region BBB in Colorado Springs 25 North Wahsatch Colorado Springs, CO 80903 (719) 636-1155 www.coloradosprings.bbb.org

Southern Colorado BBB in Pueblo 119 West 6th Street, Suite 203 Pueblo, CO 81003 (719) 542-6464 www.pueblo.bbb.org

Consumer Product Safety Commission

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Visit their Web site or call them at (800) 638-2772.

More Helpful Links

- idtheftcenter.org … A government grant-funded non-profit clearinghouse for ID Theft information. Includes the history of data breeches.

- privacyrights.org … The Privacy Rights Clearinghouse is also a grant-funded non-profit clearinghouse. (This one and ID Theft Center are both located in San Diego.)

- ftc.gov … Federal Trade Center in responsible for upholding consumer regulations. They have the right to investigate and fine companies for consumer violations.

snopes.com … In the “Crime” section Snopes dispels “urban myths” that so many buy into. (e.g. Hotel room keys do not contain personal information.)

- co.jefferson.co.us/da/da_T99_R19.htm … This is a referral guide to where consumers can make complaints about various types of businesses and professionals.