Fake Ransomware Attacks Worry Computer Owners

(CBS4) – Technology experts are warning people about fake ransomware.

They say scam artists are taking advantage of people with attacks that look like ransomware but aren’t.

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(credit: CBS)

Martha Villanueva says it happened to her when a message popped up on her computer screen which locked her computer.

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Martha Villanueva (credit: CBS)

“I thought maybe they had gotten into my computer… all my financial information,” said Villanueva.

The message included a phone number which she called, “he wanted 149 dollars to remove that message,” said Villanueva.

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(credit: CBS)

Before taking action, Villanueva took her computer to the Geek Squad at Best Buy.

Nico Froehner says it’s relatively easy for a pop-up to temporarily lock your computer in hopes of scaring the computer owner to pay or hand over access to the machine.

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Nico Froehner (credit: CBS)

“The easiest thing to do usually is just shut your computer down and restart it,” says Froehner.

Experts say it’s important to have anti-virus software installed and to make sure to keep your computer’s security updates current.

The Federal Trade Commission advises to back up all your files onto an external hard drive.

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