By Stan Bush

DENVER (CBS4)– Nearly 150 Denver Broncos fans are angry after their season tickets where reclaimed by the team during the off-season. Perhaps no fan is as angry as Colorado Springs Police Sergeant Robert Harris.

“I always supported them in good and bad times and this is how they repaid that. It’s silly too. It’s tough being told you’re not a good fan,” says Harris.

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Colorado Springs Police Sergeant Robert Harris (credit: CBS)

Harris has been a season ticket holder for the last six seasons. He waited an additional six seasons on the waiting list.

“I’m pretty upset and heartbroken about it.”

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(credit: CBS)

Harris attended a preseason game against the Los Angeles Rams and two other home games in the 2016 season, but for those games he did not use his season tickets. He says he planned to use his season tickets for the home game against the Oakland Raiders, but couldn’t because he was promoted in the police department and his shift changed to overnights and Sundays.

“It’s really hard to do when you work midnights as a police officer to get to those games,” said Harris.

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Colorado Springs Police Sergeant Robert Harris (credit: CBS)

This season, the Broncos updated their season ticket rolls by removing season ticket holders who did not attend a single regular-season game last year. According to the team, fans only needed to attend one game using their own season tickets to stay on the rolls.

The team implemented the program as a way to improve fan experience and reduce sales on the secondary market. There are more than 75,000 Broncos fans on the waiting list for season tickets. In 2015, only 40 new seats were available. This year there will be 400.

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DENVER, CO – DECEMBER 18: Outside linebacker Von Miller #58 of the Denver Broncos runs onto the field during player introductions before a game against the New England Patriots at Sports Authority Field at Mile High on December 18, 2016 in Denver, Colorado. (Photo by Sean M. Haffey/Getty Images)

Harris appealed to the team but it was denied, “It’s pretty hard to support an organization that doesn’t want me as a fan.”

In a statement, the Broncos said they reviewed every appeal carefully and gave exceptions to military personnel as well as people who are suffering from a long-term illness.

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(credit: CBS)

“Careful consideration was given to each inquiry, including a review of previous account activity and any documentation that may have been provided. While several accounts were reinstated, including those affected by military service and personal health reasons, there were a number of account holders whose licenses were not renewed because they did not attend even a single regular-season game with their tickets in 2016.”

Stan Bush is a general assignment reporter at CBS4. His stories can be seen on CBS4 News at 10. Read his bio and follow him on Twitter @StanBushTV.

Comments (3)
  1. Dave Durfee says:

    sorry to see this as news. why would a news company try to help a cop on his side hustle selling tickets? use them or lose them! if the broncos tixs are such a priority he would take time off work to attend a game like the other 70,000 people that go to games.

  2. I agree. Glad to see the organization taking action to protect the fans that would really like to attend. GO BRONCOS!!

  3. Karl Stecher says:

    With only Social Security as income, I have to sell my prime expensive tickets to pay back a family member who lends me the money to buy the season tickets…which I have had for 41 years. i can then purchase tickets which aren’t as good, but allow me to go to the games. I went to six of the eight games last year…of which the Broncos are fully aware…and one preseason game where my 7 year old daughter ran under the flag. My youngest daughter went to the other preseason game.
    I have missed less than 30 games in the 44 years I have lived in Denver.
    The claim of the Broncos that I didn’t attend a single game…or however they wish to word it…is false.
    The Broncos encouraged us to sell the tickets, and through Ticketmaster…which I did. Without warning, like a snake in the grass, the Broncos struck. Fans, including myself, are devastated and have a sick feeling in the pits of our stomachs.
    I am the only one who stood up against the Broncos at the Stadium District meeting to state that the stadium…for which we taxpayers paid much…should be called Mile High Stadium, as we expected, and not have its name auctioned off to the highest bidder, which had been Sports Authority. Is the Broncos attack on me retaliation?

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