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Woman Fed Up With Automated Calls To Cellphone Files Lawsuit

By Jeff Todd

ARVADA, Colo. (CBS4) - An Arvada woman got so fed up with automated telephone calls to her cellphone she decided to file a lawsuit.

Trudy Newell says she started getting calls in April 2016.

Trudy Newell
Trudy Newell (credit: CBS)

"This obnoxious person; well I can't even say it was a person because there was nobody there, it was just this recording. 'This is the office of Maury Cobb attempting to collect a debt,'" said Newell. "The one time that I got to speak to a human being was the one time I was able to say, 'I'm not this person please don't call me anymore.'"

Newell's attorney says asking not to be called anymore makes for a strong case. Newell documented another 13 calls over the following two months.

robo-calls-10pk234g
(credit: CBS)

"Once you've told them to stop they're supposed to stop. I just got tired of it," she said.

The debt collectors were looking for a "Jeffrey Peck." It's unknown if Peck had Newell's number previously or if the debt collector repeatedly and knowingly called the wrong number.

"There is a way to go about it and they're not going about it in the right way. I hope that it gets enough attention that the people doing this will back off," Newell said.

robo-calls-10pkg Trudy Newell
(credit: CBS)

The case is filed in federal court in Denver. A judgement could result in a monetary reward.

Jeff Todd joined the CBS4 team in 2011 covering the Western Slope in the Mountain Newsroom. Since 2015 he's been working across the Front Range in the Denver Headquarters. Follow him on Twitter @CBS4Jeff.

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