DENVER (CBS4)– Delayed, canceled and overbooked flights seem to be just what airline passengers have to deal with, but those travelers may not know the airlines can owe you money in those situations.
Ron Hranac has collected some 1 million miles of travel during work, yet when his flight is delayed or canceled he doesn’t ask the airlines for anything.
“I consider it part of the joy of travel,” joked Hranac.
The airlines actually owe passengers compensation for many delayed or canceled flights.
The creators of AirHelp, an app that helps travelers get the money they are due from airlines because of overbooked, canceled or delayed flights.
Here’s how it works:
- Send AirHelp your ticket and the team members will work to get your money back.
- If they get money back, the team takes 25 percent of it.
- If they are unable to get travelers a reimbursement, you owe nothing.
Travelers have three years from the time of the flight problem to contact AirHelp.