DENVER (AP) – Colorado officials say the state’s new health exchange program is attracting heavy interest despite a few computer problems due to heavy volume.
Connect for Health Colorado said more than 104,000 people visited the state’s website and created 6,900 accounts as of 3 p.m. Wednesday, the exchange’s second day.
Customer service representatives have fielded more than 5,000 telephone calls and online chats.
Connect for Health said the average wait time was about 4 minutes, even though the exchange website temporarily was overwhelmed by tens of thousands of visitors, briefly preventing consumers from creating new accounts. Wait times fluctuated throughout the day.
Coverage doesn’t start until January, and people without health insurance have until the end of March to sign up.
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