DMV Operations Back Up & Running After Network Problems
DENVER (CBS4) – Network issues caused problems at DMV offices across the state Monday morning for more than an hour.
Officials with Colorado’s Division of Motor Vehicles said that during the outage no drivers licenses, permits, ID cards, vehicle registrations or titles were being issued.
A CBS4 crew found a large line of people waiting at the DMV office at West Mississippi Avenue and South Raritan Street in Southwest Denver at 10:15 a.m. Some people left the DMV after hearing about the problem.
“I’ve been here since 8 a.m. waiting to get through to get a permit. It’s ridiculous everybody has to wait. We still have a two-hour wait,” DMV customer Sabrina Gonzales said.
The network was once again working properly shortly after 11:15 a.m.
“The Department of Revenue, Division of Motor Vehicles’ network is up and running We are currently processing drivers licenses, permits and identification cards and titles and registration for vehicles. We appreciate everyone’s patience and apologize for the inconvenience,” DMV spokeswoman Daria Serna said in a statement.
There was no immediate word on what caused the problem. DMV officials said the problems with the main network started Friday with intermittent outages. When they fired up the system Monday morning it wasn’t connected and they had to do troubleshooting.