BOULDER, Colo. (CBS4) – Xcel Energy released a statement on Monday saying that fraudulent letters bearing an Xcel Energy logo are being left throughout the city of Boulder.
The fraudulent letter states: “Our legal counsel informs us that we are no longer bound to provide our services to households such as yours. As a consequence, we will soon be ending service to your house.”
In the statement Xcel said they are required by law to continue to serve customers within Boulder unless or until the city of Boulder assumes the legal obligation.
“Under no circumstances will we cancel electric service to any customer in good standing,” Xcel said in the statement. “Communicating to our customers is very important to us and letters with obviously false information will not be tolerated.”
Xcel has contacted law enforcement and Boulder city officials about the letters. The company wants residents to contact them if they believe they received a fraudulent letter.
The Fraudulent Letter
Due to recent disclosure by the Boulder City Council under the provisions of the Freedom of Information Act, Xcel Energy has been given voter files relating to consumer preferences in the recent election. We have already ended all Boulder residents’ ability to apply for energy-efficiency rebates and have blocked Boulder customers from participating in future solar gardens and long-term wind-power purchasing programs.
Now, as a result of this information, it has come to our attention that your household voted to allow City Council to sever relations with Xcel Energy. Our legal counsel informs us that we are no longer bound to provide our services to households such as yours. As a consequence, we will soon be ending service to your house.