Xcel Energy Warns About Phone Scam Targeting Seniors
DENVER (CBS4) – Xcel Energy is warning customers of a phone scam targeting senior citizens in Colorado.
The scam threatens to turn off power if the person doesn’t pay up.
A phony customer service agent is calling Xcel customers saying their monthly electricity payment has been received but the check was not signed. They ask for a credit card to pay the bill. Xcel says don’t do it because it’s a bogus call.
“If they have any problems, hang up that phone and then call our customer care number and they can verify that that was who was calling them,” Michelle Aguayo with Xcel said.
Xcel says the scammers targeted customers in Minnesota last year.